Frequently asked questions

We supply both trade customers (florists and businesses) and individual consumers.

No, you can checkout as a guest. However, creating an account allows you to track orders and manage your details more easily.

Yes. Our cards are supplied with standard front designs, and you have the option to add a custom printed back featuring your logo and business details. We also offer fully custom cards on request.

Yes, we offer a free initial design service for the back of your cards when you place an order. Alternatively, you can supply your own artwork.

Most products are sold in packs but there is no minimum order quantity. Please refer to individual product listings for pack sizes.

Orders are typically dispatched within 1–5 working days. Delivery times will depend on your location and courier service.

Yes, we primarily ship within the UK but can arrange international delivery on request.

Yes, you can return items within 14 days, provided they are unused and in their original condition. Please see our Refund Policy for full details.

Customers are responsible for return shipping costs.

Please contact us at hello@floristcards.com as soon as possible with photos, and we’ll do our best to resolve the issue quickly.